Help Topics

Registering for My Pension
How do I register to use the website?
I’m already registered - how do I change my login details or password?
What are the benefits of registering to use the website?
About my retirement
How will my pension be paid?
Will my pension and lump sum be taxed?
Will I need to send you my P45 when I retire?
Transferring my benefits
Can I transfer my benefits out of the ?
When, or how often, can I request a transfer value statement?
Where can I transfer my benefits?
Will my pension increase?
Will my pension increase in payment?
Benefits on death
Notify us of a death / What is an Expression of Wish form?
Video guides
An introduction to your pension
How does your pension work?
How does your pension get paid?
General
Why has my tax code changed in the P60 you sent me?
How can I make sure I am up-to-date with information about the ?
How do I update my address or contact details?